This is a subject of personal risk assessment, taking into consideration not only the value, condition and the likelihood of insurance requirement. We do not normally enforce that customers belongings are insured if stored within the main storage building, as often personal items are already covered by the customers household or general insurance policies. However not all household insurances will cover you completely whilst your possessions are away from your home, so please check with your insurance broker or company. Should you wish to insure your belongings whist in storage, there are many insurance companies offering their services which can be found easily online.

Yes. We usually recommend to reserve your storage space as soon as you are organizing your move or need, as this will ensure you have the storage space available and held securely for you on the day of your move. We will secure and hold your storage room, subject to terms and conditions.

This will depend on how much storage space or rooms you require, in many cases we find people inflate their storage needs as they may have not used storage before and therefore we recommended you obtain a quote by calling us and speaking to one of the team members on 01872 560055. All costs given will be for a full calendar month storage, not a 4 week month as is the case with most of our competitors.

You may cancel your reservation at any time before you move in. However the cancelation will incur a charge, usually the holding deposit amount. Reservations may be cancelled by phone however all cancelled reservations will require email correspondence to our office to confirm.

Once you wish to make a reservation and request for us to hold a room for you there will be a charge, this charge we refer to as a holding deposit. This deposit will secure your room up until the agreed move in date. Should the date need to be changed then this is possible subject to availability. When you move in the holding deposit will be transferred to your move in invoice and will reduce your costs by the amount of your holding deposit. Should you go past your reservation expiry date or simply decide not to use the storage space then we will not refund your holding deposit and your secured room will be again available for us to offer.